How can we help?
Sizing, shipping, pre-orders and returns, answered plainly. Can't find it? Email us and a real person will reply.
Browse by topic
Shipping
Free over A$150, delivery times and tracking.
Sizing
Sizes 0000 to 2 and how to choose.
Pre-orders
Minimums, cut-offs, ships-by dates and refunds.
Returns & exchanges
Free size exchanges within 30 days.
Fabric & care
What our pieces are made of and how to wash them.
Orders & payment
Card, Afterpay and changing an order.
Still not sure?
Tell us your baby's height and weight and we'll help you pick a size. We reply within [two] business days.
Common questions
The questions we hear most. See the FAQ for the rest.
Standard shipping is free on orders over A$150, anywhere in Australia. Under A$150, shipping is calculated at checkout.